Effective Date: 24 June 2024
We are committed to safeguarding Your privacy. In this Privacy Policy, We explain how We may collect, use, store, disclose, and delete (each and all referred to as " processing") Your Personal Information, which is any information that identifies You.
This Privacy Policy is a binding agreement and is an integral part of the Terms and Conditions of Use (the "Agreement") for the Flirtbees App.
We may update this Policy from time to time and will notify You of changes to the Policy affecting Your rights by email and/or by posting at this web page.
- Your Personal Information
- In this Section, We set out:
- the general categories of information and types of Personal Information that We may process;
- the source of that Personal Information;
- the purposes for which We may process Personal Information; and
- the legal basis of the processing.
- We may process Your Registration Information.
- Registration information may include: Your full name, photo (Your "avatar"), ID, username and email address, gender, date of birth, country, region and city of residence as well as Your social network Account information. You are the source of the information. Registration Information is required in order for You to be able to access and use the App. The legal bases for this processing are consent and the performance of a contract between You and Us and/or taking steps, at Your request, to enter into such a contract.
- We may process Your Device or Software Information.
- Device or Software Information include all the Personal Information that is automatically sent by Your installed software, including: Your IP-address, Cookies files content, Personal Information that is sent by browser or another software that allow You to access the App, as well as date/time and Your requested page URL, E-wallet ID, CSP name and exact date/time of the SMS-message sent and its content as well. We may collect Your first and last name, partial credit card number and/or other payment information if You buy products or services from Us. The legal bases for this processing are consent and the performance of this Agreement.
- We use Our commercially reasonable efforts to make sure Your credit card number and other payment information is kept strictly confidential by using only third-party billing services that are GDPR-compliant with industry-standard encryption technology.
- We may process Your Usage Information.
- Usage information is non-personally-identifying information such as those that web browsers, servers, and services like Google Analytics typically make available, such as the browser type, language preference, referring site, and the time of each visit.
- Usage information may include information that We collect mainly for behaviour statistics, business intelligence and email campaigns (" Analytics Information"). We gather the App traffic information with the help of Google Analytics.
- Usage information may include information that We collect mainly for technical, security and/or fraud prevention reasons or for tracking errors (" Technical Information").
- The legal basis for processing your Usage Information is Our legitimate interests, namely, to monitor the quality of the App and improve the App as well as to prevent, detect and investigate fraud, criminal activity or other misuse of the App and to prevent security issues.
- We may process Your Communication Information.
- Communication information is information contained in or relating to any communication that You send to Us or generate through the use of the App.
- Communication information includes all Your messages, requests and other communication with Our customer support which may happen during the dispute review process or via support tickets, emails, or by means of any other communication tool.
- Communication Information includes all Your communications and file attachments or other information that You generate mainly by communicating to other Users.
- Communication Information may include email address, username, avatar, IP address, full name, audio and video files and in the case of manual ID verification: photo of Your personal ID, photo of You and photo of Your utility bill or related document.
- Communication Information may be processed for the purposes of communicating with You, record-keeping, in order to review and resolve disputes, prevent illegal and objectionable behaviour, serve Our Users better and improve the App.
- The legal basis for this processing Communication Information is Our legitimate interests, namely the proper administration of the App and business, and prevention of illegal and/or immoral behaviour.
- We may process Your Notification Information.
- Notification Information is information that You provide to Us for the purpose of subscribing to Our email notifications, SMS notifications and/or newsletters. Notification Information may include Your email address, phone number, username and full name.
- Notification Information may be processed for the purpose of sending You relevant notifications and/or newsletters. Consent is the legal basis for this processing.
- You can unsubscribe at any point by contacting Us, unchecking a box in Your Profile Settings or by clicking the unsubscribe link in the email.
- Use of Personal Information
- We may use Your Personal Information to:
- Identify You;
- Provide You the App;
- Inform You about Our new services and promotions;
- Support, protect and improve the App;
- Protect Our and other Users' legitimate interests.
- We may process any of Your Personal Information when necessary for the establishment, exercise or defence of legal claims, in or out of court. Our legitimate interests, namely the protection and assertion of Our legal rights is the legal basis.
- We may also process any of Your Personal Information to protect Your vital interests or the vital interests of another natural person.
- We do not determine the validity of the Personal Information You have provided. We assume that You provide Your accurate Personal Information and keep it updated. Please try to avoid supplying any unnecessary Personal Information to Us.
- Sharing Your Personal information
- In this Section, We set out:
- Grounds for access by third parties' of Your Personal Information;
- External services ("Processors") that We use for processing Personal Information on behalf of Us;
- Types of Personal Information that Processors may process;
- The reason for using them.
- Except as provided by law, We undertake not to sell, rent, exchange or otherwise transfer Personal Information of Users to third parties without explicit consent of the Users.
- We have the right to grant access to Your Personal Information to a third party under the following circumstances:
- You have expressed one's explicit consent to transfer Personal Information to third parties;
- The transfer of the Personal Information is required for Your use of the App. In these cases, We agree with the third party to keep Your Personal Information confidential.
- For processing payments, We use services provided by the following entity:
- For behaviour statistics, business intelligence and email campaigns We use the service by Google LLC ("Google Analytics"), a company located in the United States. Information that We may provide to Google Analytics may include Your IP address and that information is used by Google Analytics to generate information about Your usage of the App.
- In addition to the specific disclosures of Personal Information set out in this Section, We may also disclose Your Personal Information:
- to Our auditors, lawyers, accountants, consultants and other professional advisors insofar as it is reasonably necessary for the purposes of obtaining professional advice or managing legal disputes and risks;
- where such disclosure is necessary for compliance with a legal obligation to which We are subject, or in order to protect Your vital interests and/or the vital interests of a third-party.
- As necessary to comply with applicable law or as part of a merger, acquisition, or sale of assets with notice to users.
- Information You Display Publicly
- Some Users may publicly post personally identifying or sensitive information about themselves in their normal use of the App. Information like that is considered to be public, even if it would otherwise be considered to be personally identifying or sensitive. Willingly exposing such information means that You lose any privacy rights You might normally have with regards to that information.
- Please also remember that if You choose to provide personally identifiable information using certain public features of the App, individuals reading such information may use or disclose it, and search engines may index that information. We therefore urge You to think carefully about including any specific information You may deem private in content that You create or information that You submit through the App.
- Links from other Websites
- This Privacy Policy applies only to the information that We process. It does not apply to the information managed or controlled or employees that We don't manage. Information available via the App may contain links to third party applications or websites, and any information You provide to those applications or websites are covered by their privacy policies.
- You acknowledge that Your use of and access to these websites are solely at Your risk. It is Your responsibility to check the privacy notices of these websites to see how they treat Your Personal Information.
- Protecting Children's Privacy
- We accept the ID information of Our Users "AS IS" to verify their age. We are not responsible for any liability if such information is not correct.
- Though the App is not designed for use by anyone under the age of 18, We realize that a child of such age can make an attempt to access it. We do not knowingly collect Personal Information from the children under the age of 18, and We undertake all the possible measures in order to avoid the access to the App of people of the mentioned above age limit. If You are a parent or guardian and believe that Your child is using the App, please contact Us. We may ask for a proof of identification to prevent malicious removal of information. If We discover that a child is using the App, We will delete their information within a reasonable period of time.
- International Transfers of Your Personal Information
- We store Your information primarily within the European Economic Area. However, some features and requirements of the app may involve transferring Your information to third-party service providers outside the European Economic Area. Where such service providers are not in a country within the meaning of GDPR, the transfers will be covered by the standard information protection clauses adopted by the European Commission or by another appropriate safeguard mechanism.
- Retaining and Deleting Personal Information
- This Section sets out Our information retention and deletion policies, which are designed to help ensure that We comply with Our legal obligations in relation to Your right to be forgotten.
- We shall not keep Personal information that We process for any purpose for longer than necessary for that purpose.
- Users may request the deletion of their Account through the App
- We will retain and delete Your Personal Information as follows:
- For all users who have deleted their Account:
- Personally-identifiable analytics information is removed 30 days after Account deletion.
- Your public profile will be hidden 30 days after You delete Your Account.
- Your communication information will be deleted 5 years after You delete Your Account.
- The screenshots that Our system randomly takes in order for Us to track and prevent illegal and objectionable You behaviour are being constantly overwritten and are stored for 90 days.
- Your registration information, Account information, ID information, trade information and technical information will be deleted 5 years after You delete Your Account.
- In some cases, it is not possible for Us to specify in advance the periods for which Your Personal Information will be retained. In such cases, We will determine the period of retention based on the period We need to access the information for the provision of services, receiving payment, resolving Your issue or other issues for any other auditing or legal reasons.
- Notwithstanding the other provisions of this Section, We may retain Your Personal Information for a reasonable period of time where such retention is necessary for compliance with Our legal obligation.
- Your Rights
- In this Section, We have summarised the principal rights that You have under information protection law. Some of the rights are complex, might contain restrictions depending on the legal basis for processing the information and not all of the details have been included in Our summaries. You agree to read the relevant laws and guidance from the regulatory authorities.
- Your principal rights under information protection law are the following:
- Right to Access. You have the right to confirm whether We process Your Personal Information and, where We do, access to the Personal Information. You have the right to a copy of Your Personal Information, provided the rights and freedoms of others are not affected. The first copy will be provided free of charge, but additional copies will be provided for a reasonable fee. You can ask for Your Personal Information by contacting Our Customer Support.
- Right to Rectification. You have the right to rectify any inaccurate, and to complete any incomplete Personal Information about You completed.
- Right to Erasure. You have the right to delete Your Personal Information. We have described Our policy for retaining and deleting Personal Information above in Section 8.
- Right to Object to Processing. You have the right to object to Our processing of Your Personal Information, provided that the legal basis for the processing of such Personal Information is the performance of a task carried out in the public interest or in the exercise of any official authority vested in Us, or the pursuit of legitimate interests pursued by Us or by a third party. If You object, We will stop processing the Personal Information, unless We can prove substantial legitimate grounds for the processing that override Your objection.
- Right to Restriction. You can request that Your information no longer be processed in certain cases, for instance, when You exercise Your right to object as described above, or when You contest the accuracy of Your Personal Information processed by Us.
- Right to Information Portability. To the extent that the legal basis for Our processing of Your Personal Information is consent, and such processing is carried out by automated means, You have the right to receive Your Personal Information from Us, unless it would adversely affect the rights and freedoms of others.
- Right to Complain to a Supervisory Authority. If You consider that Our processing of Your personal information infringes information protection laws, You have a legal right to lodge a complaint with a supervisory authority responsible for information protection. You may do so in the EU r state of Your habitual residence, place of work or the place of the alleged infringement.
- Right to Withdraw Consent. You have the right to withdraw that consent at any time to the extent that the legal basis for Our processing of Your personal information is consent. The withdrawal will not affect the lawfulness of processing before the withdrawal.
- You may exercise any of Your rights in relation to Your Personal Information by contacting Our customer support. Concerning "Right to Erasure" users are also able to request the deletion of their Account through the App.
- Cookie Policy
- Cookies
- The App uses Cookies, which are tiny files that are saved to Your web browser, to improve Your experience and to enable certain features, such as authentication. This Section describes what information they gather, how We use them and why We sometimes need to store these Cookies. We will also share how You can prevent these Cookies from being stored, however this may downgrade or 'break' certain elements of the App's functionality.
- Cookies do not usually comprise any information that personally identifies a User, but personal information that We store about You may be linked to the information stored in and obtained from Cookies.
- Cookies that We Use
- If You create an Account with Us, then We will use Cookies for the management of the signup process, for general administration, and for preventing abuse and misuse of the App.
- We use Cookies when You are logged in so that We can remember this fact. This prevents You from having to log in every single time You visit a new page. These Cookies are usually deleted or cleared when You log out.
- When You submit information through a form, Cookies may be set to remember Your User details for future correspondence. We need to set Cookies so that Your preferences can be called whenever You interact with a page that is affected by Your preferences.
- We run an affiliate programme and a part of this affiliate advertises the App. With the affiliate programme, We use tracking Cookies to track users who visit Our App through one of Our affiliate partner-sites in order to credit them appropriately.
- Cookies used by Our Service Providers
- We use Google Analytics to analyse the use of the App. Google Analytics, among other methods, also gathers information about App use by means of Cookies. The information gathered relating to the App is used to create reports about the use of the App and how We might improve Your experience. Google's privacy policy is available at www.google.com/policies/privacy/.
- Managing Cookies
- You can prevent the setting of Cookies by adjusting the settings on Your browser (see Your browser Help for how to do this). Disabling Cookies will result in disabling most features of this App. Therefore, it is recommended that You do not disable Cookies.
- How to Contact Us
- If You have any questions about this Privacy Policy, Your rights and/or Our information collection practices, please contact Our customer support at
- You can also contact Our customer support by using the "Messages" tab in the App's interface.